Privacy Policy

At Paws & Co., your privacy matters to us just as much as your pet's happiness. This policy explains what information we collect when you shop with us and how we use it — in plain, simple language.

1 Information We Collect

When you place an order, we collect your name, email address, shipping address, and payment details. We may also collect your pet's name or type if you share it with us (we love hearing about them!). If you browse our site without purchasing, we collect basic usage data like pages visited and time spent — nothing personally identifying.

2 How We Use Your Information

We use your information to process and ship your orders, send you order confirmations and tracking updates, and provide customer support. If you opt in, we'll also send you pet care tips, new product announcements, and the occasional special offer. We never sell your personal information to third parties — ever.

3 Cookies

We use cookies to keep your shopping cart working, remember your preferences, and understand how people use our site so we can improve it. You can disable cookies in your browser settings, though some parts of the site may not work as smoothly.

4 Data Security

We use industry-standard SSL encryption to protect your personal and payment information during transmission. Your payment details are processed securely through our payment provider and are never stored on our servers.

5 Sharing Your Information

We only share your information with trusted third parties who help us run our store — like our shipping carriers and payment processor. These partners are required to keep your data secure and may only use it to complete the service they provide to us.

6 Your Rights

You can request to view, update, or delete your personal information at any time by contacting us. You can also unsubscribe from our marketing emails at any time using the link at the bottom of any email we send.